The coding and billing process can be delegated to a DME/HME billing company, allowing healthcare providers to concentrate on patient care. An HME billing company is in charge of a large portion of the healthcare billing process (paperwork). So that doctors and other healthcare professionals don’t have to deal with the drudgery of dealing with a variety of patient data. It has always been difficult for providers to find a company that can handle billing tasks.
Working with a reputable HME billing service provider can improve your cash flow and reputation, regardless of whether you are in charge of general practice or specialty services. As a result, you can stay updated with current and relevant with regulatory compliance. So, if you’re still looking for information on how to choose the best DME/HME billing company, you’ve come to the right place.
Here is a list of some of the most helpful hints for choosing a good HME billing company:
Search for Prior Experience:
It’s one of the most crucial inquiries to make before hiring an HME billing firm.
- What is their company’s history?
- Was it a positive experience for their customers?
Companies that have been in the market for a long time are a good bet. It means they’ve figured out how to keep their customers happy.
Check if they Are ICD-10 Competent
The most recent version of the International Classification of Disease code (ICD) is the key to error-free coding. Working with a billing partner who is familiar with ICD-10 has several advantages that can save you time and money.
Billing Company That Is Responsive
A good HME billing company will go to great lengths to keep clients coming back for more. Most healthcare providers focus on speed and availability as their key factors. It’s important to make money while also make sure that patients aren’t inconvenienced. As a result, a billing partner should respond quickly to any issues that arise during and after the service.
Business is HIPAA compliant
Working with an ISO-certified company that complies with the Health Insurance Portability and Accountability Act (HIPAA) is the best way to protect your interests. Knowing that the billing company’s procedures follow HIPAA guidelines gives peace of mind. They also do not participate in the misuse of confidential patient information.
Analyze Promised vs. Actual Benefits
Inquire about the actual benefits that the HME billing company is willing to provide. In addition to that, how much of that translates into profitable results in terms of your billing requirement. Your search is over if the numbers are convincing and you believe they provide better value than having your in-house team.
Billing Company Meets the Deadline
Meeting deadlines is critical for any business to maintain client loyalty and avoid unpleasant experiences. Providers, insurers, and insured all need to meet deadlines. As a result, the billing company must adhere to deadlines and deliver results on time, regardless of the specialties or challenges involved.
Technology infrastructure and software
Not every billing company will have the best software for the job. If you’re particular about using specialized medical billing software to handle your bills. It’s critical to communicate this requirement ahead of time and get confirmation from the HME billing company.
Assist with denial management
By partnering with a medical billing company that has a dedicated denial management team, you can handle rejected claims with ease. Inquire about the firm’s ability to assist if a claim is denied.
Business Continuity Plans in Emergencies
DME/HME billing is a critical process that can not only irritate a few patients but also have far-reaching consequences, including the loss of a significant amount of money and reputation. As a result, develop a backup strategy for service continuity in the event of unplanned emergencies, such as epidemic diseases or disasters.
Sunknowledge is an exception
When looking for an HME billing company that can meet each and every one of the criteria listed above, you’ll find that most of them fall short in the majority of them.
Sunknowledge is one such exception to the rule, as it not only fulfills every criterion but also goes above and beyond. As we strive for customer satisfaction and positive feedback, we provide superior quality and operational standards. This has aided us in maintaining long-term business relationships.
Here are some of the key factors that make Sunknowledge a preferred medical billing company:
- Cost-effective rate of $7 per hour
- Maintaining a 99.9% accuracy rate across the entire billing and coding process.
- 80% reduction in operational costs
- 100% HIPAA,HCPCS, & ICD-10 compliance
- Affordably priced with a variety of payment options
- The infrastructure of international standard with cutting-edge amenities
- Billing and coding process that is simple and transparent
- Advanced billing software is employed
Apart from the key factors listed above, unlike any other RCM vendor in the healthcare industry, our team can assist remotely during pandemics. We continue to maintain the industry’s highest productivity standards. Due to our dedicated resources, we provide unrivaled and continuous 24×7 supports to every client in the DME/HME billing space.