A labour hire agency is a specialist in supplying your labour when you need it on a hire basis. Depending on the industry they deal in, they can provide labour proficient in a variety of fields, including engineering, technical, warehousing, production, catering, hospitality, manufacturing, agriculture, horticulture, delivery, etc. If you are looking for workers for a project and planning to call them through a labour recruitment agency, then here are a few things you must look for in the firm.
Range of Services: Before you approach a labour hire agency, you must look at the range of services they offer. Their job is not limited to supplying your workers when you need them. Their services also include the following:
- Finding the labour: They must have a wide network with workers and other agencies so that they can call potential labour from different industries with varying skill levels. They must have access to a wide variety of labour force.
- Screening the labour: The agency must be well-versed with the industrial requirements and business operations of different industries so that they can screen and shortlist candidates exactly as per the project requirements. With their experience in the industry, they must be able to conduct rounds of screening the candidates so that they can find the right candidates for the required job.
- Interviewing the labour: After shortlisting the candidates, they must conduct interviews of the workers and make sure that they have the right attitude to work for the clients.
- Making arrangements: Once the candidates are selected, the labour-hire agency must also take the responsibility of making relevant arrangements for their ticketing, accommodation, travelling, meals etc.
Experience: Experience matters a lot when you depend on a labour hire agency to supply workers for your organisation. Experienced professionals will be aware of the industry standards and requirements of workers in a particular industry. Their experienced eyes would be able to judge the attitude, behaviour and character of the worker just by looking at their face. If they have been in the industry for several years, they must have developed a wide network of workers and agencies from where they can source their workforce whenever needed. So, give attention to the number of years they have been working as a labour recruitment firm.
Customer Service: The agency you are approaching must be easily accessible whenever you need them. Their job does not end just after supplying you the required labour. They must take responsibility when a worker misbehaves, tricks, cheats or swindles at the worksite. They must also respond well when you need to cut down a part of the workforce or when you need more workforce urgently. They should be accessible over phone, email or chat, and respond well to cater to your needs. Money-back guarantee is one attribute that they must offer if you are not satisfied with the working of their workforce or if they do some damage at your work site.
Costing: Since you are saving your time and energy by hiring workers through a labour hire agency, you need to pay them for their efforts. They would take care of all your labour hiring tasks, including advertising, screening, interviewing, insuring, paying wages, etc. But make sure that their services are reasonably priced. Their cost should neither be too low nor too high.
Now that you know the attributes you need to look for in a labour hire agency, leave the task of finding and hiring the workers on these experienced professionals and rest assured that your project will be completed by expert hands. Just make sure that their services are reasonably priced as per industry standards.